Friday, January 13, 2006

And the single-bullet theory makes perfect sense, too.

You know, there are moments when even I start to wonder if I'm going off the deep end with my conspiracy theories regarding Love Smart, Dr. Phil McGraw, Amazon, etc. So just consider this a factual report, and make of it what you will.

On at least a dozen different occasions since this past Monday, when attempting to check my book's progress on Amazon, I have gotten the following screen:

We're sorry!

An error occurred when we tried to process your request. Rest assured, we're already working on the problem and expect to resolve it shortly. If you were trying to make a purchase, please check Your Account to confirm that the order was placed.

We apologize for the inconvenience.

Anyone who gets that screen cannot order the book. (I tried, even by going indirectly through the link to my account.) I find this interesting...especially in that I've checked Love Smart's page at least 10 times as much as I've checked SHAM's page in recent weeks, and I've yet to hit that error screen even once.

Just out of curiosity, does anyone else out there get that same screen when you try to reach SHAM's Amazon listing? Give me a holler...

UPDATE, January 14. OK, I've already gotten six replies, either in comments on this blog or emails routed via my web site, suggesting that I am, indeed, going a bit off the deep end here. This appears to be a common problem on Amazon. Mea culpa. (Still...I've never had it happen on Dr. Phil's page.)


acd said...

I've checked SHAM's Amazon page fairly regularly and have always gotten through with no problems. Amazon just goes out of its way to annoy you, Steve :)

Anonymous said...

I have experienced this error page many times on Amazon. I sell used books there, and one of the frustrating thing is that people are unable to buy your listings due to site/server instability. Check out the bookseller pages and search for the phrase "cycling". It is a common topic on the boards.

Anonymous said...

Yes Steve, you *are* going off the deep end as you put it. :) But its understandable in light of what you've documented here about Fat Phil and his book. This is solid work. Now if you could just get to somebody in Amazon administration (Bezos?) and pin all this down, you'd have a real story. Especially if you could show that there's payoffs involved here.